Installation
On the customer's infrastructure or on European GPU servers, following your documentation and prerequisites.
AI software vendors
Your customers want your solution — on their own servers.
More and more organisations require deployment on their own infrastructure. Bestlog handles that deployment and hands-on operation, working with your teams.
What Bestlog handles
From the customer's server to first-line support
Configuration
Settings, accounts, permissions, logging, adaptation to the customer's security rules.
Systems integration
Connection to the directory and SSO, data sources and business applications.
Maintenance
Applying the updates you release, following a process agreed with the customer.
First-line support
Receiving and qualifying requests, first-level resolution, documented escalation to your teams.
Partnership models
Three ways to work together
The model is chosen to fit your sales organisation. Each partnership is defined case by case.
Referenced integrator
You sell your licence; Bestlog is recommended for deployment and contracts its services with the customer.
Reseller
Bestlog sells your solution together with its integration services, within a framework agreed with you.
White label
Your solution is deployed and operated under an agreed brand, within the rights you grant.
Prerequisites
What we need from you
- A version of your solution that can be deployed outside your cloud.
- Installation and operations documentation.
- Access to your second- and third-line support.
- A licensing framework for deployments at your customers' sites.
Partnership
Propose a partnership
Tell us about your solution and your customers' deployment needs.